Last updated: December 24, 2025

This Privacy Policy describes how MixoWear (“we”, “our”, “us”) collects, uses, stores, and protects the personal data of its customers and users when using our website Mixowear.com and our services.

SCOPE OF APPLICATION

This policy applies to all users of our services, particularly when you:

  • Visit our website
  • Make a purchase on our online store
  • Interact with us (customer service, marketing, social media)

MixoWear is a streetwear clothing brand offering items for men, women, and children, sold exclusively in Morocco, with online payment and Cash on Delivery (COD) options.

PERSONAL DATA COLLECTED

We only collect the data necessary for the proper functioning of our services, including:

Data provided by the customer

  • First and last name
  • Phone number
  • Email address
  • Shipping address
  • Order information
  • Payment information (without storing banking data)

Automatically collected data

  • IP address
  • Device type and browser
  • Site navigation data
  • Cookies (see Cookie Policy)

👉 We do not collect any sensitive data (religion, opinions, health, etc.).

PURPOSES OF PROCESSING

Personal data is used to:

  • Process and deliver orders
  • Manage payment (online or on delivery)
  • Provide customer service
  • Send order-related communications
  • Improve user experience
  • Prevent fraud and secure the site
  • Comply with our legal obligations

DATA SHARING

Your data may be shared only with:

  • Our delivery partners
  • Our technical service providers (hosting, payment)
  • Competent authorities if required by law

👉 No data is sold or rented to third parties.

COOKIES

We use cookies for:

  • Proper site functioning
  • Browsing statistics
  • User experience improvement

You can manage or disable cookies via your browser settings. See our Cookie Policy for more details.

DATA RETENTION

Data is kept:

  • As long as the account is active
  • Or for a maximum period of 12 months after the last activity, unless otherwise required by law

Once this period has passed, the data is deleted or anonymized.

DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss
  • Alteration

However, no system is 100% secure.

DATA OF MINORS

Our services are not intended for individuals under the age of 18 without the consent of a parent or legal guardian. No data is knowingly collected from minors.

USER RIGHTS

In accordance with the laws applicable in Morocco, you have the following rights:

  • Access to your data
  • Rectification of your data
  • Deletion of your data
  • Opposition to certain uses

To exercise your rights, contact us at:
📧 Support@mixowear.com

POLICY CHANGES

We may update this policy at any time. The update date will be indicated at the top of the page.

CONTACT

For any questions regarding this Privacy Policy:

MixoWear
2 Bd Moulay Hicham, Casablanca 20250
📧 Support@mixowear.com